Excellence in Customer Service

Excellence in Customer Service sponsored by FM Services Group


 This award recognises customer focused businesses that are committed to the highest levels of service to each and every customer. The judges will be interested in customer care policies, how customer care is measured and the all important first impressions.

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Your name or the person who will be responsible for the entry
Please give us the email address of the person who can answer questions about this entry.
A Brief Description of your business.(let us know the products or services supplied, your customers and the markets you operate in).
How do you ensure that all staff demonstrate the customer service ethos? How do you measure your customer service? Have you any independent reviews/testimonials of your service?
Have you a customer feedback system? Include examples like a customer complaints procedure, customer care policy, results of customer surveys.
Have you been awarded any independent quality standards? Or won any awards?
Why should you win this award?